What is text-to-911?

Text-to-911 is the ability to send text messages from your mobile phone to local 911 call centers in an emergency if you are unable to place a phone call. In Maryland, residents and visitors who are enrolled in their carrier’s text and/or data plan can use text-to-911. If text-to-911 service is not available, users will receive a bounce back message telling them to place a phone or relay call.

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1. What is text-to-911?
2. What are the benefits of text-to-911?
3. When will text-to-911 be broadly available?
4. How does it work?
5. What are some challenges of text-to-911?
6. Why is text-to-911 important?
7. How do I text 911?
8. How do I know that 911 has received my text?
9. Is there a charge for using text-to-911 service?